Thrive as a Retail Manager with Personalised Coaching

Retail management is a balancing act—managing teams, budgets, and constant change while pushing for career growth. With 20 years of experience leading retail teams through high-pressure challenges, like driving customer loyalty KPIs and navigating store restructures, I created The Leadership Edge to help mid-level retail managers thrive. My 1:1 coaching services provide practical, tailored solutions to help you lead with impact and achieve your goals.

My seven 60-minute online sessions, priced at £100, address retail’s toughest challenges. 

Interview Preparation Mastery prepares you to land your next role with confidence and tailored strategies. Leading Impactful Performance Conversations transforms feedback sessions into opportunities for team development. Crafting High-Impact Personal Development Plans equips you to create PDPs that align with store goals and inspire progress.

For complex challenges, Managing Underperformance with Confidence offers a clear, fair approach to Performance Improvement Plans. Strategic Workforce & Payroll Planning helps you make smart staffing and budget decisions. During turbulent times, Leading Through the Emotional Cycle of Change guides you to support teams through transitions using a proven emotional framework. To maintain your edge, Self-Leadership: Mastering the Four Energies provides tools to manage your energies and lead resiliently.

What makes The Leadership Edge different? My coaching is grounded in retail realities, delivered conversationally via Zoom for privacy and flexibility. Each session includes actionable tools, like templates or action plans, to drive results. Take the first step today: explore my Coaching Services page, book a session on my Book a Session page, or download my free guide, “5 Tips to Lead Through Change in Retail.” Follow @LeadershipEdgeCoach on X for retail leadership insights.